✉ vuplexsolutionspvtltd@gmail.com ☎ +91 74830 14425

Privacy Policy

Effective Date: 1 April 2025  |  Governed by the laws of India

1. Introduction

Vuplex Solutions Pvt. Ltd. ("Vuplex", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or submit a consultation request, in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable Indian law.

2. Information We Collect

We collect the following personal information when you submit our contact form:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Service of interest
  • Message / query details

We also collect non-personal technical data such as browser type, IP address, and pages visited through standard server logs, solely for website analytics and security purposes.

3. How We Use Your Information

Your personal information is used solely for the following purposes:

  • To respond to your legal consultation request
  • To send you a confirmation email acknowledging receipt of your query
  • To follow up on your enquiry via email, phone, or WhatsApp
  • To improve our website and services
  • To comply with applicable legal obligations

We do not use your information for unsolicited marketing without your explicit consent.

4. Communication Consent

By submitting the contact form on our website, you provide your explicit consent for Vuplex Solutions Pvt. Ltd. to contact you via email, telephone, or WhatsApp regarding your legal enquiry. This consent is collected in accordance with:

  • The Information Technology Act, 2000
  • TRAI's Telecom Commercial Communications Customer Preference Regulations, 2018
  • The Indian Contract Act, 1872

You may withdraw your consent at any time by emailing us at vuplexsolutionspvtltd@gmail.com. Withdrawal will not affect communications already sent.

5. Data Storage & Security

Your data is stored securely and we implement reasonable technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction, as required under the IT (SPDI) Rules, 2011. We do not store payment information on our servers.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With our internal legal team to process your consultation request
  • When required by law, court order, or government authority
  • With trusted service providers (e.g. email delivery) who are bound by confidentiality obligations

7. Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Indian law. Consultation enquiry data is typically retained for a period of 3 years.

8. Your Rights

Under applicable Indian law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for communications

To exercise any of these rights, please contact us at vuplexsolutionspvtltd@gmail.com.

9. Cookies

This website may use basic session cookies to improve your browsing experience. These cookies do not collect personally identifiable information. You may disable cookies through your browser settings.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

11. Contact

For any privacy-related queries or to exercise your rights, contact our Data Protection Officer at:
Vuplex Solutions Pvt. Ltd.
Meghana paradise Zion block - 104 , nagvarapalaya palaya , Cb Raman nagar Bangalore, Karnataka 560093
Email: vuplexsolutionspvtltd@gmail.com
Phone: +91 74830 14425